FREELANCEDESK SUPPORT SYSTEM PROJECT MANAGEMENT CRM

FreelanceDesk – Support System | Project Management | CRM





FreelanceDesk – Support System | Project Management | CRM

FreelanceDesk: Your All-in-One Solution for Freelance Management

Introduction

FreelanceDesk is a comprehensive platform that combines support system, project management, and customer relationship management (CRM) tools to help freelancers manage all aspects of their work efficiently and effectively.

Support System

FreelanceDesk offers a robust support system that allows freelancers to communicate with clients, manage tickets, and provide timely assistance to their clients. The system includes features such as ticket management, live chat support, and email integration, making it easy for freelancers to stay on top of their client communication.

Project Management

With FreelanceDesk’s project management tools, freelancers can easily keep track of their projects, assign tasks, set deadlines, and collaborate with their clients and team members. The platform offers a user-friendly interface that allows freelancers to organize their projects efficiently and monitor progress in real time.

CRM

FreelanceDesk’s CRM functionality enables freelancers to manage their client relationships effectively. They can track client interactions, manage leads, and automate follow-up processes to ensure a seamless client experience. This feature is especially useful for freelancers looking to build long-term relationships with their clients.

Conclusion

FreelanceDesk is a valuable tool for freelancers who are looking to streamline their workflow and enhance their client management capabilities. By offering a support system, project management, and CRM all in one platform, FreelanceDesk provides freelancers with the necessary tools to succeed in their freelance careers.



Frequently Asked Questions

Support System

What is FreelanceDesk’s support system?

FreelanceDesk’s support system is a customer service platform that allows users to submit support tickets, communicate with our support team, and track the status of their requests.

How do I contact FreelanceDesk’s support team?

You can contact our support team by filling out the contact form on our website, sending us an email at support@freelancedesk.com, or using the live chat feature on our platform.

Project Management

What project management features does FreelanceDesk offer?

FreelanceDesk offers project tracking, task management, collaboration tools, and file sharing capabilities to help users manage their projects effectively.

Can I assign tasks to my team members on FreelanceDesk?

Yes, you can easily assign tasks to your team members and set deadlines for completion within FreelanceDesk’s project management module.

CRM

What is CRM in FreelanceDesk?

CRM in FreelanceDesk refers to the customer relationship management module that allows users to manage customer interactions, track leads and opportunities, and analyze customer data to improve customer relationships and drive sales.

How can I access CRM features in FreelanceDesk?

CRM features are accessible through the “CRM” tab on the FreelanceDesk platform. You can view customer profiles, track communication history, and manage sales pipelines from this section.

FreelanceDesk is one stop shop for freelance business management, It will help you to manage Projects, Support Tickets, Service
Request and many more…

FreelanceDesk is a product that has been built to handle a day to day tasks and procedures in effective & well-designed
way for your company or freelance services. This application is highly user-friendly interface with many features. Our
aim is to deliver the excellent tool to manage freelance work in elegant way. Micro & Small Companies can pick out
this to execute their work effectively.

Since, last eight years we are working as the freelancer to provide the software solutions in the form of products &
Services to our clients. During this period, we faced lots of difficulties to unify our work like the Projects, Invoices,
Expenses, Service Requests, Support Tickets, Payments, Communication with clients etc.

So, to achieve all these aspects appropriately we are exploring continuously to design & develop the such system that
carries an intellectual solution and trying to accomplish the user expectations in the form of FreelanceDesk. Our main
intention is to provide the simple, sophisticated and user-friendly system to the freelancer & small business.

FreelanceDesk provides the facility to organize your Clients, Services & Service Requests, Support Tickets, Products,
Projects, Invoices, Expenses, Payments, Support Departments, FAQs, Blog & Articles etc. FreelanceDesk is the flexible
system, you can organize the many features as per your ease of use. It is the multilingual system.

Blog is also there to post you your frequent information and news.
Custom Pages/Menu also can be created and managed via admin panel.

Making user registration a pleasant experience,
Logins via Social Accounts are provided, so for the user getting in is just click away.

FreelanceDesk is
Multilanguage/Translation supported, so you can serve it in your own language using tool like PoEdit.

There are lot of configurations options are given for Admin to configure FreelanceDesk settings as needed from Currency to
Payment Methods, Contact information many more…


I would recommend you to please check the demo to get better idea about the features.

FREELANCEDESK FEATURES

FreelanceDesk Demo

Login Details:

Admin

email:
demoadmin@livelyworks.net pass:
demopass12

Team Member

email:
demomember@livelyworks.net pass:
demopass12

Client Login Details

email:
democlient@livelyworks.net pass:
demopass12

Features:

  • Built Using
    Laravel PHP 9.x and
    AngularJS 1.8.x Framework
  • Based on Bootstrap HTML/CSS Framework
  • Installation Verification functionality
  • Translation Supported you can easily convert it into your own language without touching code.
  • Responsive Layout
  • Search Engine Friendly URLs
  • Ready to Use.
  • Calendar
  • Dynamic Roles & Permissions
  • Well documented
  • Friendly Configuration and Settings which Helps to FreelanceDesk work as your requirements.
  • Search Item Functionality
  • Social Logins Support
  • Blog
  • Custom Pages/Menu items via Admin
  • PayPal / Stripe / (Card payments) Payments / Razorpay (Indian Payment Gateway) / Iyzico (Turkish Payment Gateway)
  • Other option may use for Offline Payments.
  • And many More Features It’s worth to check the demo!!

Server Requirements:

PHP >= 8.0.2
MySQL 5.7
Ctype PHP Extension
cURL PHP Extension
DOM PHP Extension
Fileinfo PHP Extension
Filter PHP Extension
Hash PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PCRE PHP Extension
PDO PHP Extension
Session PHP Extension
Tokenizer PHP Extension
XML PHP Extension
GD Library (>=2.0)

CHANGELOG:

RELEASE #2.0.0 - 24 JUN 2023
Laravel Updated to 9
AngularJS Updated to 1.8
Minor Issue Fixes & Improvements
----------------------------------------------------------------------------------------------------

MINOR RELEASE #1.5.1.0 - 31 DEC 2018
----------------------------------------------------------------------------------------------------
1) Numerous Minor Fixes
----------------------------------------------------------------------------------------------------
MAJOR RELEASE #1.5.0.0 - 29 DEC 2018
----------------------------------------------------------------------------------------------------
1) Laravel Updated to 5.7.x
2) AngularJS Updated to 1.7.5
3) PHP, JavaScript and CSS libraries updated to latest possible versions
4) Dynamic Email Templates available from Admin Section
5) Calendar added
6) Added Dynamic Roles & Permissions
7) Upgraded to Bootstrap 4
8) Upgraded to Token based Authentication (Removed Session)
9) Due to Removal of Session Normal Captcha Replaced with Google ReCaptcha & Twitter social login removed
10) Added New Payment Gateways Razorpay (Indian Payment Gateway), Iyzico (Turkish Payment Gateway)
11) Now the option added update sidebar colors from admin panel
12) Added Slack Support for Notifications
13) Added Activity Logs Section
14) Updated Look and Feel
15) Minor issues Fixes & Improvements
----------------------------------------------------------------------------------------------------
RELEASE #1.1.0.0 - 22 JAN 2018
----------------------------------------------------------------------------------------------------
Minor text updates
Resolve amount issue in service request total amount.
Recent dashboard support ticket and service request issue fixed
For other payment mail send to the customer issue fixed
Issues fixed related to invoices.
Added Add Payment for this Invoice button in invoice.
Issue fixed of On invoice list show Add Payment button when invoice status is paid.
Issue fixed Pusher notification not shown to logged in user.
Email enhancement in in messages emails.
Fixed issue when raised support ticket without login.
Manage Service Request payments css.
Fixed loader issue when service request raised but form data is not validate.
--------------------------------------------------------------------------------

Keywords: responsive, Project Management, PayPal, Support Management, Support Desk, Help Desk, localisation, Multilingual,
angularJS, angular, Laravel, Freelance, Accounting, Invoice, Services

We available for Freelance Projects and Customization works, Please contact through the Profile page or email

NEEDS CUSTOM WORKS OR HAVING ANY TYPE OF MOBILE OR WEB APPLICATION DEVELOPMENT, PLEASE FEEL FREE TO CONTACT US THROUGH OUR PROFILE PAGE

We also provide Installation & Customization Services.

Flutter, Laravel, Angular, AngularJS, Mobile Apps, PHP, CodeIgniter, jQuery, WordPress

We do Web & Mobile Application Design, Development. Feel free to contact if you need Support or Custom Works.

You must log in to submit a review.

Leave a Reply

Your email address will not be published. Required fields are marked *

Shopping Cart
Scroll to Top