SofDesk Support Ticket and Knowledge Base

SofDesk Support Ticket and Knowledge Base Overview:

Sofdesk Ticket System is a ticket management software that will help you to manage queries and sleek the process of issue resolution. Fully responsive design and unique functionality make it one of the most potent PHP script. Sofdesk has been designed and developed using Laravel, Bootstrap, HTML5, MySql.

Features:

  • Email Templates and Settings Module
  • Notification Configuration
  • Slack Notification and Mattermost Support
  • Mail Configuration, Language and Theme color changes
  • Ticket assign flow improvement
  • Latest Laravel version

Demo

Main Site: https://iqonic.design/sofdesk-intro

Admin Login: https://iqonic.design/sofdesk/public/admin/login

admin@demo.com

12345678

User Login: https://iqonic.design/sofdesk/public/login

user@demo.com

12345678

Manager(Leader) Login: https://iqonic.design/sofdesk/public/company/login

leader@demo.com

12345678

Employee Login: https://iqonic.design/sofdesk/public/company/login

employee@demo.com

12345678

Features:

  • Easy to installation steps
  • Different Access Roles with Permissions
  • Role-based Ticket Assignment
  • Perform multiple actions on tickets
  • Added Email Templates and Notification Module
  • Notification Slack and Mattermost Support
  • Added Configuration like Mail Configuration, Language and Theme color changes, etc.
  • Department and Employee wise ticket allotment.
  • Support multiple Languages with RTL direction
  • Customize Mail Template
  • Category based Articles
  • Set-Up Wizards and Demos
  • Knowledgebase
  • Ticket Activities
  • User Dashboard
  • Clean Code
  • Google maps
  • Easy To Customize
  • Unique, Clean, and Modern Design

Refund Policy

  • We don’t offer a refund. (If the item is downloaded)
  • Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.

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